Customer Assistant

Customer Assistant

Job Locations ZA-Cape Town

Job ID 2021-1104 

Category Administrative/Clerical 

Position Type Permanent Full-Time

Overview

The Wellness WAY  

Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.

Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that encourages individual and community development through ongoing learning.

Our talent strategy is to recruit people as brand ambassadors and change agents at every level of the business, empowering them through our Wellness Training Academy. 

You’re perfect for the Wellness family if you have a passion for wellbeing, genuinely care about making a positive difference in people’s lives and are a motivated team player committed to exceptional customer service.

We invite you to join us on the wonderful Wellness journey!

As One of the TEAM

Our customer experience is always front of mind and is the Why behind what we do. As a customer assistant you will enjoy the variety of tasks performed in many areas of the store. Your contribution to the business will be to bring an organised and detail-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team. 

Responsibilities

Your Strategic FOCUS AREAS

Customer Experience

  • Store atmosphere – ensure a professional environment
  • Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout

Store Disciplines and Productivity

  • Discipline – opening and closing procedures
  • Merchandising – accurate ticketing and effective merchandising as per support office guidelines

Risk Management

  • Stock – effective stock control through accurate receiving and checking of all store deliveries, stock counts and product expiry checks
  • Cash – effective cash handling procedures and controls, assist with POS and cash ups

Qualifications and Additional Information

We OFFER

  • Competitive, market-related salaries based on skills and experience
  • Remuneration based on a ‘cost to company’model
  • Provident fund, death and disability cover (permanent team members)
  • Performance incentives
  • Team member discounts on in-store and online purchases
  • Bonus birthday leave day
  • Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
  • Exceptional product training with suppliers of our key brands
  • Free Wellness Healthy Happenings event access
  • Involvement with a community of people who really care about making a difference in the world

We ASK

  • Grade 12
  • 1+ Years retail experience with administrative duties
  • Very good written and verbal communication skills
  • A fair understanding of retail
  • Genuine interest in the Wellness brand and products
  • Ability and willingness to work weekends and extended retail hours

Apply on company site

Wellness Warehouse

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