Receptionist

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Finbond Mutual Bank in Pretoria

Expiry Date: 2022-02-13

Purpose of the role:
• Greet clients, visitors and guests as they enter into office
• Provide information regarding products or services of the company
• Answer inquiries regarding services and availability of the personnel
• Schedule, reschedule and cancel appointments
• Provide information to callers over the telephone Answer telephone calls and transfer calls to the appropriate person

• Respond to emails and office correspondence
• Update employee attendance and visitors’ records
• Assist visitors in filling out forms
• Perform basic bookkeeping and record keeping duties
• Update shift diaries and report maintenance issues
• Perform light maintenance on equipment
• Monitor, stock and restock office machines
• Perform data entry and filing activities
• Keep work area clean and tidy on a constant basis
• Sort and distribute incoming mail
• Assist in resolving clients’ issues and complaints
• Manage inventory of office supplies and equipment
• Order supplies and equipment when required
• Schedule staff appointments with clients or company representatives

Qualifications:
• Matric
• Secretarial qualification will be advantageous.

Experience:
• 3-5 year’s administrative and receptionist experience will be advantageous.

Knowledge and Skills:
• Presentable, friendly and energetic
• Organized, responsible and proactive
• Computer literate (MS Outlook, Word and Excel)
• An ability to converse fluently in Afrikaans and English
• Possess a professional decorum

Additional Requirements:
• Liaise between departments and provide clerical support
• HCD support activities
• Maintaining of Group contact detail list
• COVID monitoring administration
• Assist with arrangement regarding meeting

APPLY NOW

Finbond Mutual Bank

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